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CGHOYA

FAQ

Questions, answered

Everything buyers, specifiers and homeowners usually ask before ordering.

Common questions

Good to know

Do you ship to Europe and North America?

Yes. We regularly export to the EU and USA. Materials travel with CE and test documentation, and we can quote DDP or DAP.

What is the minimum order quantity?

MOQ depends on the product line. Decorative film starts from a single roll set; panels and flooring are project volumes. Tell us what you need.

Can you match a specific colour or texture?

We offer 200+ standard colours and textures and can develop custom matches for volume projects.

How do I get samples?

Request a free sample wallet through the contact page. We ship to professional specifiers in the EU and US.

Is the material safe for hospitals and schools?

Yes. Our surfaces are antibacterial, formaldehyde-free and fire rated B1, with independent test reports available.

What is the expected service life?

Our decorative film is designed for 20+ years of service with normal cleaning and maintenance.

How should the surface be cleaned?

Wipe with water or a mild alcohol-based cleaner. No specialist products are required for everyday marks.

Still have a question?

Our team is happy to help with anything not covered here.